Votre château de famille
Privacy Policy
Articles
1.1 Parties Responsible for Collecting Personal Data
For Personal Data collected when filling out the contact form on the website, the controller of the Personal Data is: VOTRE CHATEAU DE FAMILLE. https://www.votre-chateau-de-famille.com/est, represented by ANDRE Estelle, its legal representative
As the data controller for the data it collects, https://www.votre-chateau-de-famille.com/ is committed to complying with applicable legal provisions. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects reality. Whenever https://www.votre-chateau-de-famille.com/ processes Personal Data, https://www.votre-chateau-de-famille.com/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which https://www.votre-chateau-de-famille.com/ processes it.
1.2 Purpose of the Collected Data
https://www.votre-chateau-de-famille.com/ may process all or part of the data:
- to enable navigation on the Site and the management and tracking of products and services ordered by the user: Site login and usage data, billing, order history, etc.
- to prevent and combat cybercrime (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
- to improve navigation on the Site: login and usage data
- to conduct optional satisfaction surveys on https://www.votre-chateau-de-famille.com/: email address
- to conduct communication campaigns (text messages, email): phone number, email address
https://www.votre-chateau-de-famille.com/ does not sell your personal data, which is therefore used only when necessary or for statistical and analytical purposes.
1.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, users of https://www.votre-chateau-de-famille.com/ have the following rights:
- the right of access (Article 15 of the GDPR) and the right to rectification (Article 16 of the GDPR), as well as the right to update and ensure the completeness of Users’ data; the right to restrict processing or erase Users’ personal data (Article 17 of the GDPR), when such data is inaccurate, incomplete, ambiguous, or outdated, or when its collection, use, disclosure, or retention is prohibited
- the right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
- Right to Restriction of Processing of User Data (Article 18 of the GDPR)
- Right to object to the processing of Users’ data (Article 21 of the GDPR)
- the right to data portability with respect to data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
- the right to determine what happens to Users’ data after their death and to choose whether https://www.votre-chateau-de-famille.com/ should disclose their data to a third party they have previously designated
As soon as https://www.votre-chateau-de-famille.com/ becomes aware of a User’s death and in the absence of instructions from the User, https://www.votre-chateau-de-famille.com/ undertakes to destroy the User’s data, unless retaining it is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://www.votre-chateau-de-famille.com/ uses their Personal Data, request that it be corrected, or object to its processing, the User may contact https://www.votre-chateau-de-famille.com/ in writing at the following address:
YOUR FAMILY CASTLE – DPO, Estelle André
14 Louis Icard Street, 06110 LE CANNET.
In this case, the User must specify the Personal Data that they would like https://www.votre-chateau-de-famille.com/ correct, update, or delete, by providing clear proof of identity with a copy of an official ID (identity card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on https://www.votre-chateau-de-famille.com/ by law, particularly with regard to the retention or archiving of documents. Finally, Users of https://www.votre-chateau-de-famille.com/ may file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).
1.4 Non-Disclosure of Personal Data
https://www.votre-chateau-de-famille.com/ does not process, host, or transfer the information collected about its customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, https://www.votre-chateau-de-famille.com/ remains free to choose its technical and commercial service providers, provided that they offer sufficient safeguards in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://www.votre-chateau-de-famille.com/ is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.votre-chateau-de-famille.com/, the latter must promptly notify the Customer and inform them of the corrective measures taken. Furthermore, https://www.votre-chateau-de-famille.com/ does not collect any “sensitive data.”
The User’s Personal Data may be processed by subsidiaries of https://www.votre-chateau-de-famille.com/ and by subcontractors (service providers), solely for the purposes set forth in this policy.
Within the scope of their respective responsibilities and for the purposes outlined above, the main individuals likely to have access to the data of https://www.votre-chateau-de-famille.com/ users are primarily our customer service representatives.
1.5 Types of Data Collected
With regard to users of a https://www.votre-chateau-de-famille.com/ website, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 9 months after the end of the contractual relationship:
Last Name, First Name, Email, Address, Phone Number
2.1 Incident Reporting
No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters related to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information about users of the https://www.votre-chateau-de-famille.com/ website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of https://www.votre-chateau-de-famille.com/ and its rights would allow for the transfer of such information to the potential acquirer, who would in turn be bound by the same obligation to protect and manage user data with respect to users of the https://testjerome website.votre-chateau-de-famille.com/.
2.2 Safety
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.votre-chateau-de-famille.com/ uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, https://www.votre-chateau-de-famille.com/prend takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
3.1 Hyperlinks, “cookies,” and web beacons (“tags”)
The https://www.votre-chateau-de-famille.com/ website contains a number of hyperlinks to other websites, which have been included with the permission of https://www.votre-chateau-de-famille.com/. However, https://www.votre-chateau-de-famille.com/ is unable to verify the content of the sites visited in this way and, consequently, assumes no liability in this regard.
Unless you choose to disable cookies, you agree that the site may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided and listed below; please note that doing so may reduce or prevent access to all or part of the Services offered by the site.
3.2. “COOKIES”
A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not pose any risk of damaging the User’s device.
https://www.votre-chateau-de-famille.com/ may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information enables https://www.votre-chateau-de-famille.com/ to improve the Site’s content and the User’s browsing experience.
Cookies that facilitate navigation and/or the provision of the services offered by the Site; the User may configure their browser to allow them to decide whether or not to accept cookies so that cookies are stored on their device or, conversely, are rejected—either systematically or depending on the issuer. The User may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://www.votre-chateau-de-famille.com/ informs the User that, in this case, not all features of their browser may be available.
If the User refuses to allow cookies to be stored on their device or browser, or if the User deletes those that are stored there, the User is advised that their browsing and experience on the Site may be limited. This could also be the case if https://www.votre-chateau-de-famille.com/ or one of its service providers is unable, for technical compatibility purposes, to recognize the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, https://www.votre-chateau-de-famille.com/ disclaims all liability for any consequences resulting from the impaired operation of the Site and any services offered by https://www.votre-chateau-de-famille.com/, resulting from (i) the User’s refusal of cookies or (ii) https://www.votre-chateau-de-famille.com/ to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These settings are described in the browser’s help menu, which explains how the User can modify their cookie preferences.
At any time, the User may choose to specify and modify their preferences regarding cookies. https://www.votre-chateau-de-famille.com/ may also use the services of third-party providers to assist in collecting and processing the information described in this section.
Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google+ displayed on the https://testjerome website.votre-chateau-de-famille.com/ or in its mobile app, and if the User has accepted the use of cookies by continuing to browse the https://testjerome website or mobile app.votre-chateau-de-famille.com/, Twitter, Facebook, LinkedIn, and Google+ may also place cookies on your devices (computer, tablet, cell phone).
These types of cookies are placed on your devices only if you consent to them by continuing to browse the https://www.votre-chateau-de-famille.com/ website or mobile app. However, you may withdraw your consent for https://www.votre-chateau-de-famille.com/ to place these types of cookies at any time.
3.3 INTERNET TAGS
https://www.votre-chateau-de-famille.com/ may occasionally use web beacons (also known as “tags,” action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in the online ads that allow users to access the Site and on the Site’s various pages.
This technology allows https://www.votre-chateau-de-famille.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is viewed and the information accessed), as well as the User’s use of this Site.
The third-party service provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site’s activity for https://testjerome,votre-chateau-de-famille.com/, and provide other services related to the use of the Site and the Internet.
4.1 Governing Law and Jurisdiction.
Any dispute arising from the use of the https://www.votre-chateau-de-famille.com/ website is governed by French law. Except where prohibited by law, the competent courts of CANNES shall have exclusive jurisdiction.
VOTRE CHATEAU DE FAMILLE participates in and complies with all the specifications and policies of the IAB Europe Transparency & Consent Framework. [He/She] uses Consent Management Platform No. 92.
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